Medical Billing Services

Telstar Practice Management Inc. understands all aspects of medical billing. We understand that it isn't an easy job dealing with billing, posting, submitting claims and follow-up. We take the stress of medical billing out of your hands so that you can focus on growing your practice instead of maintaining it. The process of teaming up with us is fairly simple. We have the ability to remotely access your current database and network our custom software with your office or we can accept scanned and faxed data. This makes transitioning your billing to our team a seamless and painless process. We know billing and we want you to feel confident in our services. We will become the direct contact for your billing questions alleviating all of those phone calls from your staff and allowing them to focus on the care of the patient. We will customize our billing services to meet the needs of your practice. Here are details on some of the billing services we provide:

PRIMARY & SECONDARY BILLING

This starts with adding the patient information to our billing system (or yours) including patient demographics, insurance information, and billing information. We will then post, review and submit all the necessary billable services to the primary insurance company. We also submit any secondary billing based on the EOB from the primary carrier.

ELECTRONIC AND PAPER CLAIMS SUBMISSION

We submit claims electronically which can expedite the claims process. This saves time and gets you paid faster. We can also accept scanned or faxed information if that is your preference.

DENIED CLAIM MANAGEMENT

Occasionally a bill is denied and we make sure to address it right away. In many instances a phone call is the fastest and easiest way to address an insurance denial. Once we are able to determine the cause of the denial, we take the necessary steps to get the corrected information resubmitted for the appeal and get you paid.

INSURANCE AND A/R FOLLOW-UP

Any and all insurance and accounts receivable follow-up is done by our staff. Also, if there are unpaid claims in your existing accounts receivable and would like our staff to address these, we will make every effort to get them paid.

PATIENT BILLING

We post the relevant charges, deposits and adjustments to the patient's account and determine if there are any balances due. If the patient is responsible for a portion of the bill we create a patient statement that directs them to make their payment directly to you, we don't ever touch your money. If the patient has any questions our contact information is located on the statement so they call us directly.

MANAGING MEDICAL CODES

Our software is maintained regularly to ensure that we have the most accurate codes possible so you don't have to. This reduces denials due to improper coding.

MONTHLY BILLING REPORTS

We provide detailed monthly reports so you can easily see a summary of all our billing services. This allows you to track the financial health of your practice and see how we are capturing more money for you. We can also schedule monthly meetings or calls to reassess your company's needs and progress.